Privacy Policy for Better Ride LLC
Better Ride LLC values the privacy and security of our riders’ personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our rideshare services.
Information We Collect
We collect the following types of information from our riders:
- Personal Information: We collect personal information such as your name, email address, phone number, and payment information when you register for our services or make a reservation. We may also collect your geolocation data and IP address when you use our services.
- Usage Information: We collect information about your use of our services, such as your ride history, pickup and drop-off locations, and the routes you take.
- Device Information: We collect information about the devices you use to access our services, such as the type of device, operating system, and browser type.
How We Use Your Information
We use your personal information to:
- Provide our rideshare services to you, including processing payments and communicating with you about your reservations.
- Improve and personalize our services to better meet your needs and preferences.
- Conduct market research and analytics to better understand our riders and their preferences.
- Comply with legal requirements and enforce our policies and agreements.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your payment information and other sensitive data.
We also limit access to your personal information to employees and contractors who need it to provide our services to you. We require these individuals to keep your information confidential and to comply with our privacy policies and procedures.
Sharing Your Information
We may share your personal information with third-party service providers who help us provide our rideshare services, such as payment processors and marketing analytics providers. We require these providers to protect your personal information and to use it only for the purposes of providing services to us.
We may also share your information in response to a legal request or if we believe it is necessary to protect our rights, property, or safety or the rights, property, or safety of others.
Your Choices
You can choose not to provide certain information to us, but this may limit your ability to use some of our services.
You can also opt-out of receiving promotional emails or newsletters from us by following the unsubscribe instructions included in these communications.
Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make significant changes, we will notify you by email or through our website.
Contact Us
If you have any questions or concerns about our privacy policy, you can contact us at [email protected].